Sunderland City Council Home Improvement Agency was set up to bring together existing services to provide a one-stop shop that has resulted in a more co-ordinated and customer focused approach to support people to live independently.

CSS have delivered the contract for over 10 years where we provide gardening, handyperson and minor alteration services on behalf of the Sunderland HIA.

Most people want to stay in their own homes as they get older and Sunderland’s Home Improvement Agency has been created to help people do just that.

The aim of the HIA is to “enable those in need of support to maintain their independence in their chosen home for the foreseeable future. This will be achieved by supporting people throughout the repair, adaptation or improvement process, so that individuals are able to remain in their own home in a warm, safe and secure environment”.

The service can assist older and disabled and otherwise vulnerable people living in Sunderland to improve, repair and adapt their property and stay home in greater comfort.

The HIA will help you through the process of having work carried out from beginning to end. You can find out if you are eligible and find out more information about the Sunderland City Council Home Improvement Agency and the services they offer by calling 0191 566 1451

We carry out various handyperson jobs including easing doors, security measures, putting up curtain rails, moving furniture within the home, fitting energy saving light bulbs, cleaning gutters and pinning down loose carpet (to name just a few!).

The gardening service provides grass cutting, hedge and bush trimming, cutting overhanging trees, power washing any slippery paths and steps, bagging rubbish and even clearing snow from walkways in the winter.

Please Note if you require these services but cannot gain referral we may still be able to help via SCFS (Contracts) Ltd  

You can visit SCFS (Contracts) Ltd by clicking here

Mon – Fri.: 8:00am  – 5:00pm

Telephone: (0191) 549 9554